{"id":22179,"date":"2015-06-11T16:03:51","date_gmt":"2015-06-11T16:03:51","guid":{"rendered":"https:\/\/undsgn.com\/uncode\/?page_id=22179"},"modified":"2020-08-07T18:40:39","modified_gmt":"2020-08-07T18:40:39","slug":"faq","status":"publish","type":"page","link":"http:\/\/truenorth.com.ar\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row row_height_percent=&#8221;60&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-gyho&#8221; back_image=&#8221;82967&#8243; back_position=&#8221;center center&#8221; overlay_color=&#8221;color-wayh&#8221; overlay_alpha=&#8221;35&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; medium_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-762333&#8243; text_size=&#8221;fontsize-338686&#8243; text_weight=&#8221;700&#8243; text_height=&#8221;fontheight-578034&#8243; sub_lead=&#8221;yes&#8221; text_uppercase=&#8221;&#8221; subheading=&#8221;Frequently asked questions&#8221;]FAQ[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;100&#8243; gutter_size=&#8221;100&#8243; style=&#8221;inherited&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; medium_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_font=&#8221;font-762333&#8243; text_size=&#8221;h3&#8243; text_space=&#8221;fontspace-781688&#8243;]Your FAQs about True North&#8217;s values[\/vc_custom_heading][vc_accordion][vc_accordion_tab title=&#8221;CLIENT COMES FIRST&#8221; tab_id=&#8221;9a1e516f-87b5-8&#8243;][vc_column_text]We provide excellent customer experiences and high quality services.<br \/>\nWe are proactive and work consciously and consistently to develop close relationships with our clients.<br \/>\nWe do things the easy way to make doing business with us simple.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;HIGH PERFORMANCE&#8221; tab_id=&#8221;07fc54ab-44da-1&#8243;][vc_column_text]We know that results matter. Our actions and communication are transparent to achieve a fluid relationship, as we understand it must be to reach the objective proposed.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;COLLABORATION&#8221; tab_id=&#8221;54c439f6-c005-9&#8243;][vc_column_text]We take the initiative. We propose solutions. We communicate and collaborate in a respectful way. We practice open dialogue.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;100&#8243; gutter_size=&#8221;100&#8243; style=&#8221;inherited&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; medium_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_font=&#8221;font-762333&#8243; text_size=&#8221;h3&#8243; text_space=&#8221;fontspace-781688&#8243;]Your general FAQs[\/vc_custom_heading][vc_accordion][vc_accordion_tab title=&#8221;INCOTERMS 2020&#8243; tab_id=&#8221;9a1e516f-87b5-8&#8243;][vc_column_text]Find them <a href=\"http:\/\/truenorth.com.ar\/wp-content\/uploads\/2020\/08\/Incoterms-2020.png\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>here<\/strong><\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;CONTAINERS&#8221; 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